These General Terms and Conditions applies to Family Au Pair services, the host family and the au pair, referred as the "client" of Family Au Pair.

Au pair:

A foreigner aged 21 to 28 years old, unmarried, without the duty to care for children in his/her country of origin and in the possession of a certification of good behavior. The au pair candidate has been screened according to family au pair requirements and conditions

Host family:

A family consisting of a minimum of 2 members and possessing adequate and consistent means of income in accordance with current law. The host family has been screened according to Family Au Pair requirements and conditions.
Family Au Pair is the au pair agency with which the host family has agreed to cooperate with.

Au pair program:

The host family invites the au pair to come to the Netherlands, consistent with the criteria as set out in Dutch au pair Regulation. 

Below are the following standards and criteria  set out by IND (Dutch Immigration):

a. An au pair joins a host family as part of a cultural exchange program. In exchange for, amongst others, full board and lodging, pocket money and some secondary benefits, the au pair participates in the day to day activities of the host family. The activities which the au pair can take part in are limited to light household chores (see list light household chores as set in a separate list) and/or care for children, without being made fully responsible for these tasks.

b. The host family is not dependent on the au pair and has at all times “ when desired“ an alternative available for those activities/chores that are expected of the au pair.

c. The host family has the duty to take care of the au pair and needs to look after her well- being. Dutch au pair regulation and Immigration law (IND) must be adhered.

d. The host family will, in agreement with the au pair, draw up an activities/chores schedule, prior to the au pair’s arrival with the host family.

e. The au pair will carry out the expected activities/chores (including a maximum of 3 nights of babysitting) during a maximum of 30 hours a week, spread out over a maximum of 5 days per week and a maximum of 8 hours per day. Agreeing to more than 30 hours a week is not allowed.

f. The au pair is entitled to 2 full days off per week, once a month this must be a full weekend from Friday evening 8 PM until Sunday evening 12 PM.

g. The au pair is not allowed to perform duties outside of the host family.

h. The au pair’s pocket money amounts to a minimum of ‚¬ 300,00 per month and a maximum of € 340,00 per month. The maximum amount of pocket money has been determined by the Ministry of Finance.

i. The host family sees to it that the au pair has a minimum of a private room in their home. This heated room has at least 1 window that can be opened, furthermore the room contains a bed, a table or desk and a chair, a TV and/or radio, amongst others. An au pair is not allowed to live or be housed at any other address than that of the host family. In such cases, the au pair will lose her au pair status and will become a working alien as described under the The Alien’s Employment Act. Read NOTE I.

j. The host family offers the au pair bath facilities.

k. The au pair joins the host family for a consecutive period of maximum 12 months, after which the au pair should return to her country of origin.

l. During the au pair’s period of residence with the host family, she will always act in accordance with the house rules of the family and these house rules will (where possible) apply to all members of the family without distinguishing between the au pair and host family. The house rules will be made known to and agreed to by the au pair prior to her arrival in the Netherlands.

m. The au pair is entitled to 2 weeks of paid holidays per 12 months, or a pro rata portion for a shorter period of stay. The au pair should discuss any agreements with regard to paid holidays, well in advance with the host family. A period of minimum 1 months will be advisable.

n. The au pair should have the opportunity to take a course. In accordance with the family, the course will be paid by the host family to a maximum of ‚¬ 320,00 per year. If the au pair needs to travel to attend language class the host family has to pay for the public transportation.

o. The host family is responsible for procuring the appropriate insurance for the au pair which should cover a minimum of normal medical expenses, liability and repatriation. The insurance should start no later than the day of arrival of the au pair in the host family’s dormatry.  In case of illness, the host family is obliged to continue to pay the au pair the pocket money for a period of 14 days and should give her the opportunity to go to a doctor. During the whole period of illness, the host family is responsible for the au pair and should give her board and lodging.

p. An agreement between the au pair and the host family as stated in the "au pair-host family agreement" will be signed upon the arrival of the au pair. Family Au Pair shall be informed of this agreements and upon request will receive a copy.

q.The host family is responsible for the board and lodging of the au pair during the entire period of her stay.
r. Family Au Pair will see to it that the host family and au pair have arranged all matters adequately, in writing, prior to the arrival of the au pair in the Netherlands.

s. The au pair-hostfamily agreement has a minimum notice period of 4 weeks. Only in case of gross misconduct and/or after permission has been granted by Family Au Pair,  can the parties deviate from this term.

t. The host family must inform Family Au Pair of any relevant changes within the host family’s situation and/or au pair such as; host  family composition, host family income, changes in the au pair’s status, the au pair’s schedules, sudden termination of contract between au pair and host family etc.

u. In case of normal departure of the au pair at the end of her au pair year,  the host family will immediately inform Family Au Pair about the au pair ́s departure from the Netherlands and submit evidence that proves the au pair actually has left the Netherlands. A deregistration from the municipal hall must be provided to Family Au Pair.

v. In case the au pair leaves the host family before the end of het contract, the host family is required to inform Family Au Pair at all times and must provide proof that the au pair has left the country and where she has gone to.


I. The au pair program has been established according to different factors and criteria; if any of these factors or criteria are violated in any form, there will no longer be a host family- au pair relationship and the au pair will be considered a working alien according to The Alien’s Employment Act (WAV). In such a case, the host family must obtain a work permit from the correct authorities, and, at least, the minimum legal hourly wages as well as social premiums and employment and other taxes, must be paid.

II. The au pair program is based on different legal criteria. Rules and regulations as  established in the Aliens Act as well as the immigration rules of the IND are inextricably bound up with the rules and regulations as established by Family Au Pair.

III. An au pair is not a singular replacement for childcare; an au pair participates in the daily activities of the host family so as to become acquainted with a different lifestyle and culture. Participating in ALL daily activities of the host family by the au pair is essential for the au pair program.

Basis for service by Family au pair:

Rights and Duties of Family Au Pair and her Client

Fees and rates:

Governing Law:

Family au pair has concluded the interviews for 2018